Frequently Asked Questions

How long will my order take to be sent?

All Natural Star products are hand knitted and made to order. Please allow up to a week for your product to be made before it is sent. Standard postage times apply. If you are ordering multiple products, please use our contact us page to enquire how long it will take.

Do you ship overseas?

Yes. Please see our shipping terms

Can I use your photos and onsell your products?

No. All of the products and images on this website are copyright and patterns can not be used to commercially sell our products. Please read our Conditions of Use.

I have a shop and I want to sell your products, can I buy wholesale from Natural Star?

Sorry, we no longer offer wholesale on the knitted products.  The knitting patterns are available for wholesale, these are commercially printed on 250gsm glossy card.

What does Natural Star do with the information I provide when registering?

Please see our Privacy Notice.